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"Our Tech, Kevin, was punctual and pleasant to deal with. He walked through and did an estimate to begin with to let us know exactly what we would be paying. He worked efficiently and let us know periodically how he was progressing.

I especially liked the fact that he was HONEST in letting us know that there were a few stains on our basement carpet that he was not able to remove (we couldn't see them!) ... he explained that the carpet down there was a very inexpensive grade. He explained the difference between that and a good carpet like we have throughout the rest of the house. Little did we know! We became educated in the process.

We especially like dealing with a "small town" business. Don and his staff are good to their word and make you feel like you are not going to get lost in the shuffle. Kathy, who answered the phone, was pleasant and knowledgeable. The followup was immediate and professional. We will have them back to do our vent cleaning in January.

A job well-done!"

-Laurie, Thornton